FAQs

What are your shipping methods, time and cost?

Please refer to our Shipping Policy

What payment methods can I use?

Credit Card: Visa, MasterCard, Discover, American Express, and Diner's Club. We also take Apple Pay and Google Pay. We authorize your card but do not charge until we ship. We will email you the tracking number within 1 - 3 business days.

What is your cancellation policy?

Your payment information is authorized during checkout. Please contact us immediately if you need to cancel your order.  If your card has not been charged and your order has not shipped, we can cancel and process a full refund immediately. If you want to cancel after shipping, please refer to the returns policy.

What is your returns and refunds policy?

Please refer to our refund policy here

How can I order samples?

You can order a sample directly on the product page by selecting "add sample." Each sample cost $5.00 USD.

What brands are excluded from offers?

We aim to provide some of the most competitive pricing in the industry. However, certain brands may be excluded from offers. We will indicate accordingly when this occurs.